Place de la Cité, 2600, boul. Laurier, Québec • 418 651-2526
It is not easy to please everyone, especially when you own a café. Most people nowadays are expecting more from their cafés. That is why we have written this article to help cafés owners understand what customers really need from their local coffee shops.
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If your café does not have an amazing atmosphere, you are in real trouble. Most customers try many cafés because they are looking for the most perfect atmosphere for them. You can ask some of your loyal customers about what they really like about your place and most of them will say that it is the atmosphere.
Making your place calm and have the right atmosphere will attract more customers who want to enjoy peaceful moments before heading on with their day.
There are many things you can try to make the environment more peaceful. For example, dim the lights and do not make them too bright. Also, try to make the music calming. Busy and overwhelming music and songs are not recommended.
Quick service is vital for your business, especially for your busy customers who want to get a cup of coffee before going to work.
It is important not to rely on how forgiving people can be. Quick service reflects how professional your business is.
Make sure that your café’s processes are efficient enough to handle all your customers. For example, consider incorporating several automated coffee processes into your coffee shop. That way, you will keep things running efficiently and quickly without sacrificing the quality.
Busy and over-cluttered cafés are not popular anymore. Customers nowadays want spots where they can be comfortable during their day. That is why it is important to make your place as comfortable as possible. Get the best and most comfortable furnishings and think about your customers while you are shopping for them. They want to take a break from their foot and your resting spots are there for them. Make them feel at home and they will return to you and probably be your loyal customers.
This is not a surprise for café owners since it is one of the most important things they should consider before opening their places.
The best location should be convenient for your target customers. In other words, mid-week coffee drinkers who want to get some coffee will not drive 30 minutes while going to work just to get coffee from your place. That is why you need to study the location pretty well before opening and make sure that it is accessible to all your customers.
If you have done everything right but the quality is low, you will lose your business in days. Customers return and bring new customers because they are satisfied. For example, coffee lovers will return because the flavor and quality of your coffee are never compromised.
At Le Flash Café, we have been roasting the highest quality beans and developed a great variety of flavors and strengths. That way, each one of our customers will get the perfect cup of coffee.
The taste and strength of your coffee are among the top influencing factors to be able to survive in such a competitive business.
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2600, Boulevard Laurier, Québec, QC, Canada, G1V 4T3
Lun – Vend07:00 – 22:00
Sam – Dim08:00 – 22:00
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